Cancellation Policy
Understanding our cancellation terms and refund procedures.
1. General Cancellation Rules
All cancellations must be submitted in writing via email. The date we receive the written cancellation will determine the cancellation fees applicable.
2. Cancellation Fees
- 30 days or more prior to departure: 10% of the total tour cost
- 15 to 29 days prior to departure: 25% of the total tour cost
- 7 to 14 days prior to departure: 50% of the total tour cost
- Less than 7 days prior to departure: 100% of the total tour cost (No refund)
3. Non-Refundable Items
Certain items such as flight tickets, train tickets, special permits, and peak season hotel bookings may be non-refundable at any time after booking, regardless of the cancellation date.
4. Refunds
Processing of refunds may take up to 14-21 business days. Refunds will be credited to the original method of payment.